Performance Management of a Health Practice (CPD 3)

Target Audience (Multidisciplinary)

Health Practitioners, Health Administrators and Claims Administrators


Style: Immersive & Interactive          TimeBreakfast  or  evening functions


Brief Description

The measure of performance in any business is only seen when bench-marking achievement against of a set goals and targets. This lecture guides the practitioner on goal setting mechanisms. The lecture highlights four areas that are the key pillars of practice performance management. The monitoring and evaluation mechanisms to ensure that the practice keeps a live performance scorecard are also presented and shared.



  • Goal Setting approach for successful practice performance

  • The four areas of Practice Performance

    • Financial Performance

    • Practitioner Productivity

    • Service Excellence

    • Clinical Excellence 

  • Monitoring and Evaluation Mechanisms



3 Hours


Learning Outcomes

The practitioner will be able to go back to the practice with a game board  "The Practice Gameboard" – that can be displayed in the practice in an area where this is the team playing field where activities are discussed, monitored and tracked by all staff.

Program Fee:   R1, 050 

The short program is run as a breakfast or evening workshop in select areas and times based on demand from any given area.

Keep an eye out in our upcoming events page or send us a mail with your request.

The program fees include teas, coffees and biscuits.

Refreshments, breakfast, lunch, dinners and finger lunch or dinners can be arranged but will be charged over and above the program fee

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